Shipping Policies


Orders up to $98.99 - $12.00 Flat-rate Shipping

Orders $99.00 and over – Free Shipping!

Please review the below shipping policy rules and restrictions. Quality Plumbing Supply makes every attempt to get you your package in the least amount of time possible. Our primary shipping methods are UPS, USPS and FEDEX and we use them interchangeably. In-stock items are shipped same day or next business day. Some orders may be dropped shipped from the manufacturer.

Shipping Facts

Orders over $100.00 requires signature release.

Free shipping is available within the continental USA.

Shipments that have not received, must be traced by the carrier and determined lost or missing before replacement can be shipped.

All shipping charges are non-refundable unless Quality Plumbing Supply was in error. If you purchased the wrong product, you are responsible for the original shipping charges and all return shipping charges.

Some large orders and heavy bulk items may incur additional shipping charges. You will be promptly notified if this situation applies to your order.

***Note - Damaged shipments can happen. We pack our products to the best standards. Please take pictures of damaged packaging, items, and email within 48 hours of receiving your package. Another option is to refuse delivery. However you must notify us if you refuse the package.